REPLACE OR CASH OUT YOUR CARD
When your Card expires …
If you bought your Card in branch, you may be able to take your expired Cash Passport (with valid photo ID) back to the same branch to get any leftover money and obtain a new Card. Please check with the relevant store for more information plus details of any applicable exchange rate and fees.*
*Québec sales only: The Card will be available for re-issue on the expiry date indicated on the face of the Card without reduction of the Card Balance.
Cashing out and closing before your Card expires
If your Card is still valid but you don’t want to keep it for another trip, you can withdraw your remaining money from an ATM displaying the MasterCard® Acceptance Mark (assuming it is within the ATM’s issuing limits).
Alternatively, you can contact Card Services, and have your balance (less any fees and subject to exchange rates, if applicable) refunded to a bankaccount in the name of the primary cardholder only. Please see your terms and conditions for more information. You may be given the option to donate (some or all) of your left-over funds to charity.